Making a Start

I am looking forward to studying Facilitating Online Communities as I think it will be useful both for facilitating online but also for facilitating in the Community Learning Centre (Alexandra) where I currently work.
Things I would like to gain from this course:

1. Better facilitating skills.
2. To improve my knowledge of online resources.
3. To be able to use a range of online facilitating methods confidently.

I have facilitated online (mostly via skype but also in Discussion Boards). This course will help me to be better at facilitating online.